SHIPPING:

Free Standard Shipping & Handling in the USA (4-7 business days):
We offer FREE Standard shipping for all shipments in the United States. We use FedEx or UPS for standard shipping. Delivery takes approximately 4 - 7 business days from the day you place the order. If an order is placed Monday-Friday before 3 pm EST, the order will be processed that day, excluding holidays. The merchandise will be shipped within 48 hours pending availability and credit card verification. Orders placed after 3 pm EST will be processed the following business day and shipped within 48 hours. All orders placed on Friday, Saturday, Sunday and holidays after 3 pm EST will be processed on the following business day.

Standard shipping to Alaska and Hawaii is always by FedEx or UPS, with no additional charge. Sorry, we do not ship to military addresses at this time.

Express Shipping (2 - 3 business days):
We are happy to expedite orders and offer express shipping for an additional charge of $20.00. Expedited orders are shipped within 24 hours Monday through Friday, except for holidays, and are shipped by FedEx or UPS.  

Shipping to Canada (5 - 10 business days):
We ship to Canada, and only standard shipping is available at a flat rate of $15.00 USD customers can check out through our on-line store.  It may take up to 10 business days for the order to arrive.

International Customers:
We are required by law to list the price you paid for our products as the customs amount of the package and to accurately list the contents of your shipment. Upon arrival of your package in your country, you may be contacted to arrange payment of any local duties, taxes, and/or customs charges assessed by your government. Please keep in mind that we have absolutely no control over these charges. On some international shipments a "disbursement" or "advancement fee" is charged by the shipping company. We have no control over these charges.  

Packages being shipped to Australia, Belgium, Canada, Denmark, Germany, Ireland, Italy, Hong Kong, Japan, Norway, Spain, Portugal, Sweden, Switzerland, United Kingdom and New Zealand ship via FedEx or UPS and may take from 5-10 business days to arrive.

If delivery of a package is refused, rejected, or returned for delivery failure, we reserve the right to charge your credit card for both outbound and inbound shipping charges.  

International Shipping Cost is a flat $30.00 USD rate for the countries listed above.

International customers who reside in countries other than those listed above can contact us at   customerservice@minnierose.com  to place an order.

Exchanges and Returns
At Minnie Rose, we want you to be pleased with your purchase. All garments purchased at full price can be returned for a complete refund or exchange within 14 days of the original shipping date. Any shipping fees (if package was not shipped by Free Standard Shipping) are non-refundable. We will accept no returns, exchanges, or store credit after 14 days from our original ship date. Returns and exchanges are accepted on items that are unworn, in new condition and have ALL tags attached. If items are not returned with original tags it will result in a $5.00 per garment re-stocking fee. Anything shipped to us after the 14 day period will be considered an unauthorized return and will be immediately shipped back to you at your own expense.

Please include the original sales receipt (or copy) and fill out the return/exchange form you will find on our website at www.minnierose.com

Please note: International exchanges will be required to pay the total cost of shipping the new merchandise.

Clearance and Sale items cannot be refunded or exchanged

We recommend that you return the merchandise by a method that provides you with a tracking number and insure it as well. Refund or exchange will be promptly made once we receive your package and you will receive an email confirmation.

Send returns/exchange to:

Minnie Rose
c/o Jet Distribution
Online Return Dept.
250 Central Avenue
Teterboro, NJ 07608-1100

Changes and Cancellations
If you wish to change or cancel an order once it is placed, we will make every effort to accommodate you. If the order has already been shipped, changes can be handled through our exchange and return policy.

Payment Options
We accept American Express, MasterCard, Visa, Discover and PayPal.

Sales Tax
Sales tax is charged to orders shipped to within New York State.